Privacy Policy

CompareYourCover.com ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, share, and protect your personal information when you use our website and comparison service.

We are authorised and regulated by the Financial Conduct Authority (FCA Register No. 123456). This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

CompareYourCover.com is the data controller for personal information collected through this website. If you have questions about this policy or how we handle your data, contact us at privacy@compareyourcover.com.

2. What personal data we collect

When you use our comparison service, we collect:

• Identity data: title, first name, surname, date of birth, gender
• Contact data: email address, phone number, postcode
• Insurance-specific data: cover type and details you provide during the comparison form (e.g. property type, vehicle details, pet information, health declarations)
• Technical data: IP address, browser type, pages visited, time on site
• Marketing data: UTM parameters indicating how you arrived at our site
• Consent data: a timestamp and record of your consent to be contacted

3. How we use your personal data

We use your personal data to:

• Connect you with FCA-regulated insurance advisors who can provide relevant quotes
• Operate and improve our comparison service
• Comply with legal and regulatory obligations
• Prevent fraud and ensure the security of our service
• Analyse usage patterns to improve user experience (using anonymised or aggregated data)

Legal basis for processing

We rely on the following legal bases under UK GDPR:

• Consent: you tick the consent box on our form before we contact you or share your data with advisors
• Legitimate interests: for fraud prevention, security, and improving our service, where this does not override your rights
• Legal obligation: where we are required by law to process your data

4. Who we share your data with

We share your personal data with:

• FCA-regulated insurance advisors who contact you with relevant quotes. These advisors are bound by their own privacy policies and regulatory requirements.
• Technology service providers who operate our infrastructure (hosting, CRM, analytics) under data processing agreements.

We do not sell your personal data to third-party marketing companies. We do not share your data with unrelated businesses.

5. How long we keep your data

We retain your personal data for up to 24 months from the date of submission, unless you request deletion sooner. After this period, your data is securely deleted or anonymised.

Certain data may be retained for longer where required by law (e.g. financial records).

6. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten") in certain circumstances
• Restrict processing of your data
• Object to processing based on legitimate interests
• Withdraw consent at any time (this does not affect lawfulness of prior processing)
• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, email us at privacy@compareyourcover.com. We will respond within 30 days.

7. Cookies

We use cookies to operate the site, remember your session, and analyse usage. By continuing to use our site, you consent to cookies being placed on your device. You can manage cookies through your browser settings.

We use the following types of cookies:

• Strictly necessary: required for the site to function
• Analytics: anonymised usage statistics to improve the service
• Marketing: UTM parameter tracking to understand how users arrive at our site

8. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Data is transmitted over HTTPS and stored on secure UK/EEA servers.

9. Transfers outside the UK

Where we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR (e.g. standard contractual clauses or adequacy decisions).

10. Changes to this policy

We may update this policy periodically. The date at the top of this page shows when it was last revised. Material changes will be communicated via our website.

11. Contact & complaints

If you have concerns about how we handle your data, contact us at privacy@compareyourcover.com.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.